Areas of Expertise

Business Strategy | Digital Transformation | Business Model Design | Enterprise Service Management

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About Blessing

Blessing Mdladla has an executive MBA from Henley Business School, his passion is "Live to inspire through Business and Technology Innovation".

He is currently pursuing his PhD in Management of Technology, Innovation and People with Da Vinci Institute, focusing on Digital Transformation in Telecom. Blessing has over 16 years of Management and Technology experience, and has worked in the ICT, banking and telecommunication industry.
His background is IT Service Management Strategy, Design & Governance, and has extensive knowledge in Demand and Capacity Management.

He is passionate about delivering superior customer experience using digital technologies (cloud, mobile, big data, AI, social media), strategic thinking, innovation and business model design.

Blessing enjoys conducting research on disruptive innovation and digital transformation. He blogs mostly about digital transformation.